FREE STANDARD SHIPPING ON ALL ORDERS WITHIN THE U.S.

Privacy Policy

Neon Eaters, LLC. (www.neoneaters.com) is committed to protecting your privacy.
When shopping online it is our goal to make your experience safe and secure.
These privacy guidelines outline our policies when collecting and using personal information provided by customers. Neon Eaters, LLC is the sole owner of any information collected online or by phone.

Information We Gather:
Any account information you supply during a purchase, either by telephone or internet, will be used only to process requested commerce transactions or to contact you regarding a specific transaction.
Occasionally, Neon Eaters may send customers promotional mailers through electronic mail or U.S. mail. If you would like to opt out of these mailers, please send an e-mail request to info @ neoneaters.com.

Neon Eaters will not disclose your user information to any non-affiliated organization without your consent. However, Neon Eaters may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action against someone who may be violating our Terms & Conditions or otherwise causing harm to Neon Eaters or anyone who could be victimized by such activities, and where otherwise required by law or by legal process.

Log Files:
Neon Eaters uses IP addresses to analyze trends, administer the site, report web site traffic patterns and gather broad demographic information for collective use. IP addresses are not linked to any personally identifiable information contained within our customer database.
Neoneaters.com may also use this information in order to generate comprehensive reports that help us determine how to improve our users’ experience. This data is anonymous and does not contain any personally identifiable information.

Cookies:
A cookie is a piece of data stored on the user’s hard drive containing information about a user’s preferences. We do not store personally identifiable information in your cookie.

Security:
Providing a safe and secure environment for your order information is a priority. Neon Eaters protects the security of your online transaction by using Secure Sockets Layer (SSL) technology. SSL technology encrypts data allowing only Neon Eaters to decode your information and helps create a secure environment for transactions on the internet.
To check that your browser is in secure mode, check that a “lock” or a “key” icon is displayed in the lower left-hand corner of your browser window. You can also check by looking at the URL bar on top of your browser. This line will typically show the first characters as “https:” when a secure connection has been established rather than “http:” which indicates a connection that is not secure.
To further protect your security, we suggest you close your browser window after you have finished your transaction with neoneaters.com, especially if you are using a computer shared by others.
This site may contain links to other web sites. Neon Eaters is not responsible for the privacy policies or content of such sites.
Neon Eaters cannot be held responsible for any personal information stolen by “hacking.”

Surveys and Contests:
Neon Eaters may administer surveys and contests. Participation in these events is completely voluntary and the customer is in full control of whether or not to disclose his or her personal information. Information requested may include both contact and demographic data. This information is kept confidential and is used to notify winners as well as to improve the use and satisfaction of our web site.
If you have any questions about this privacy statement, the practices of this site, or your dealings with Neon Eaters, please send an email to info @ neoneaters.com.

Shipping Cost & Details

Shipping rates:

*FREE SHIPPING ONLY APPLIES TO SHIPMENTS WITHIN THE U.S.A.

United States Shipping Rates:

Standard Shipping = Free (3-10 days for delivery)

Premium Shipping = $5.00 (2-5 days for delivery)


International Shipping Rates:

Order subtotal $0.01 - $250.00 = $15.00

Order subtotal $250.00+ = please email.

7-15 Business days depending on location via Standard USPS

**International buyers will be responsible for all importing fees implemented by their country.**

At this time, we are only able to ship internationally, to the following countries:

Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, France, Finland, Germany, Gibraltar, Great Britain / Northern Ireland, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain & Switzerland.

*We also ship to the following Territories: American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico & the U.S. Virgin Islands.